Business Development Manager (1234)

  • Category:
    Facilities Management
  • Region:
    South East
  • Location:
    Hemel Hempstead
  • Type:

At BAM FM customer service is at the heart of what we do.

BAM FM are looking for a Business Development Manager to join their team, based out of the Hemel Hempstead office.

About the role

The Business Development Manager is required to support the business development department in the FM Southern Region, with national travel required . Directly reporting to the Operations Director, they will be responsible for managing the tendering process of contracts / projects within a typical range of £50k to £5m in value across a wide ranging portfolio of market sectors which cover education, retail, industrial, offices, and other specialist areas such as hospitals and laboratories. The role entails the creation and development of tender and pre-qualification submission documents.

The role includes a wide range of duties supporting business development through a variety of tasks related to tendering, marketing and contract pricing. You will support the department in the creation of pricing documents, communication with subcontractors re quotations, completion of PQQ's and tender issued templates and creation of client specific tender proposals. There will also be a requirement to attend client meetings and carry out presentations. Development of existing client contracts and new client relationships will also be a requirement of the role.

Principle Accountabilities:

• Research, prepare and submit bids for FM contracts. Bids will include method statements, risk allocation statements and cost proposals.
• Liaise with clients, demonstrating the quality of the company's services, finding innovative solutions to new challenges, negotiating an effective balance between cost, value and risk, bringing deals to a close.
• Develop site specific policies and operational procedures which fit with the company's value framework and match the requirements of the client.
• Mobilise contracts ensuring that effective services are delivered from the outset and that solid foundations are laid for long term quality and profitability. Recruit and equip contracts within budgets established at bid stage.
• Develop new business opportunities beyond the PFI market which match the company's strengths and ambitions.
• Research and develop partnering opportunities with suppliers, contractors and advisers which enhance the company's bidding and market position.
• Manage the delivery of FM services as delegated by the Director, taking responsibility for performance, quality and profitability.
• Work flexibly within the FM team undertaking any other duties which contribute to growth and profitability.
• Tracking tender portal's for potential opportunities that align with the FM business plan
• Subcontract engagement assistance
• Manage sales to operations hand over procedure into contract mobilisation
• Any Other duties as may reasonably be required, consistent with the post
• Maintain cost model through any company or industry related changes
• Tender pricing creation through cost model
• Subcontractor collation of quotations
• Collation of tender finalisation pack including tender finance statement

Who are we looking for?

Knowledge and Experience:
• The postholder will hold a relevant degree/diploma or professional qualification in a Hard / Soft FM discipline or have equivalent experience.
• Experience in delivering maintenance services in the public sector is desirable.
• A full driving licence and a willingness to travel are essential to the post.
• The postholder should display the following competencies
• Is able to:-
• Prepare and present impressive bids and tenders
• Plan and mobilise reliable services
• Balance the need for quality and profit
• Operate effective IT systems
• Innovate in the design of services
• Prepare cost plans based on evidence, research and benchmarks
• Communicate effectively at a professional level
• Previous experience within sales / business development sector  
• Excellent team working skills with the ability to work collaboratively and co-operatively with colleagues
• Ability to organise and plan own work load
• Exceptional interpersonal and communication skills, including the ability to ensure effective communication with a wide range of contacts both internal and external.
• Excellent attention to detail, including proof reading skills, with the ability to maintain a high level of accuracy.
• Demonstration of the ability to work under sustained pressure and to tight deadlines.
• Ability to work on own initiative.
• Ability to deal with sensitive information with discretion and to maintain confidentiality at all times.
• Excellent IT skills including working knowledge of word processing, preferably Microsoft Office Word, Excel  and PowerPoint.
• Ability to understand and work to the BAM values

What do we offer?
In addition to a competitive salary and benefits package, we provide continuing learning and development opportunities within a creative and considerate work environment.

If you share BAMs value of doing what you say you will, to the best of your ability, every time, we want to hear from you.

Who are we?
BAM FM has been delivering bespoke support services throughout the UK for 18 years. Employing over 900 staff, we deliver digital integrated facilities management with excellent customer service across the education, healthcare, retail and commercial property sectors. BAM FM has an annual turnover of £50 million and operates across England, Scotland and Wales, and is part of BAM Construct UK, a leading construction and property services business

We are committed to developing a workforce that reflects the diversity of our customer base and the communities in which we operate. By 2020 we will have a visibly inclusive culture attracting the best talent to our diverse business by having an environment which enables everyone to fulfil their full potential.


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Hemel Hempstead
Breakspear Park, Breakspear Way, Hemel Hempstead, Hertfordshire, United Kingdom, HP2 4TZ
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